As an owner and Vice President of Operations for True North, Paula’s passion is driving employee engagement, promoting and protecting a positive, healthy corporate culture, and attracting and retaining top talent, all which lead to higher client satisfaction rates. Paula supervises the Wealth Management team and spends much of her time thinking about how to consistently execute an exceptional client experience and gain efficiencies in core process execution. Paula also manages Human Resources for the firm and serves as a project manager for various company-wide strategic initiatives. Paula previously managed the Operations team and has worn many hats since she joined the firm in 2005. Prior to joining True North, Paula worked in the corporate office of Tin Star Restaurants. There, she played an integral role in the company’s rapid national growth, serving as Administrative Director.
Paula earned a Bachelor of Business Administration in Finance from Stephen F. Austin State University. She has a graduate degree from the Dallas Theological Seminary and her personal training certification from the Cooper Aerobics Institute in Dallas. The fourth of eight siblings, Paula lives in Dallas with her husband and their four children. Outside of her professional life, Paula enjoys spending time with family and friends, cheering on her kids at sporting events, studying the Bible, working out, and traveling.
Email at: firstname.lastname@example.org